Kabnani, Ezra Tifanie Gabriela, Institut Teknologi dan Bisnis STIKOM Bali, Denpasar, Indonesia

• Register: Jurnal Ilmiah Teknologi Sistem Informasi Vol. 7 No. 2 (2021): July - Article
  E-commerce website service quality and customer loyalty using WebQual 4.0 with importance performances analysis, and structural equation model: An empirical study in Shopee
  Abstract  PDF