Analisis penerimaan pengguna aplikasi e-Kinerja dengan metode TRAM dan EUCS pada kepolisian
DOI:
https://doi.org/10.26594/teknologi.v10i2.2062Abstract
This study aims to determine user acceptance and what factors influence user acceptance of E-Kinerja. The theoretical model used is a combination of the theoretical model of technology adoption of TRAM (Technology Readiness Acceptance Model) and EUCS (End User Computing Satisfaction). For example, the intention to use variable in the TRAM (Technology Readiness Acceptance Model) model is used as a link between the two models in this study. This research was conducted in Sidoarjo Police by using a questionnaire that was distributed directly as a source of data with probability sampling technique involving the participation of 229 respondents from Sidoarjo Police as members of the e-Kinerja application. The data analysis technique used is PLS-SEM (Partial Least Square-Structural Equation Modeling). The results of this study state that there are seven positive and ten negative hypotheses. The findings of this study are the user's intention to positively influence user satisfaction in using the e-Kinerja application which can be interpreted that the user feels satisfied and accepts the e-Kinerja application as an information system that can help reporting and calculating the performance of each member of the Sidoarjo Police.
References
Aditya, R., & Wardhana, A. (2016). Pengaruh Perceived Usefulness dan Perceived Ease of Use terhadap Behavioral Intention dengan Pendekatan Technology Acceptance Model (TAM) pada Pengguna Instant Messaging Line di Indonesia. Jurnal Siasat Bisnis, 20(1), 24-32.
Aisyah, M. N., Nugroho, M. A., & Sagoro, E. M. (2014). Pengaruh Technology Readiness Terhadap Penerimaan Teknologi Komputer pada UMKM di Yogyakarta. Jurnal Economia, 10(2), 105-119.
BAŞGÖZE, P. (2015). Integration of Technology Readiness (Tr) into the Technology Acceptance Model (TAM) for M-Shopping. International Journal of Scientific Research and Innovative Technology, 2(3), 26-35.
Chen, M.-F., & Lin, N.-P. (2018). Incorporation of health consciousness into the technology readiness and acceptance model to predict app download and usage intentions. Internet Research, 28(2), 351-373.
Dalimunthe, N., & Ismiati, C. (2016). Analisis Tingkat Kepuasan Pengguna Online Public Access Catalog (OPAC) dengan Metode EUCS (Studi Kasus: Perpustakaan UIN SUSKA Riau). Jurnal Rekayasa dan Manajemen Sistem Informasi, 2(1), 71-75.
Damayanti, A. S., Mursityo, Y. T., & Herlambang, A. D. (2018). Evaluasi Kepuasan Pengguna Aplikasi Tapp Market Menggunakan Metode EUCS (End User Computing Satisfaction). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 2(11), 4833-4839.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
Doll, W. J., & Torkzadeh, G. (1988). The Measurement of End-User Computing Satisfaction. MIS Quarterly, 12(2), 259-274.
Escrig-Tena, A. B., Segarra-Ciprés, M., García-Juan, B., & Beltrán-Martín, I. (2018). The impact of hard and soft quality management and proactive behaviour in determining innovation performance. International Journal of Production Economics, 200, 1-14.
Hallikainen, H., & Laukkanen, T. (2016). How Technology Readiness Explains Acceptance and Satisfaction of Digital Services in B2B Healthcare Sector? Pasific Asia Conference on Information Systems 2016 (PACIS 2016). Chiayi: AISeL.
Humbani, M., & Wiese, M. (2018). A Cashless Society for All: Determining Consumers’ Readiness to Adopt Mobile Payment Services. Journal of African Business, 19(3), 409-429.
Kim, T., & Chiu, W. (2019). Consumer acceptance of sports wearable technology: the role of technology readiness. International Journal of Sports Marketing and Sponsorship, 20(1), 109-126.
Larasati, N., Widyawan, & Santosa, P. I. (2017). Technology Readiness and Technology Acceptance Model in New Technology Implementation Process in Low Technology SMEs. International Journal of Innovation, Management and Technology, 8(2), 113-117.
Lin, C.-H., Shih, H.-Y., & Sher, P. J. (2007). Integrating Technology Readiness into Technology Acceptance: The TRAM Model. Psychology & Marketing, 24(7), 641–657.
Loanata, T., & Tileng, K. G. (2016). Pengaruh Trust dan Perceived Risk pada Intention To Use Menggunakan Technology Acceptance Model (Studi Kasus Pada Situs E-Commerce Traveloka). Juisi (Jurnal Informatika dan Sistem Informasi), 2(1), 64-73.
Lubis, F. A., & Mirzanti, I. R. (2016). The Effects of Technology Readiness and Technology Acceptance Toward Citizens’ Participation in Bandung Smart City Project. Journal of Business and Management, 5(2), 277-283.
Martens, M., Roll, O., & Elliott, R. (2017). Testing the Technology Readiness and Acceptance Model for Mobile Payments Across Germany and South Africa. International Journal of Innovation and Technology Management, 14(06).
Noprianto, R. (2016). Studi Literatur Pengintegrasian Dua Metode Kesiapan dan Penerimaan Pengguna Terhadap Teknologi Informasi dan Komunikasi. Seminar Nasional Teknologi Informasi dan Komunikasi 2016 (SENTIKA 2016) (pp. 154-161). Yogyakarta: Universitas Atma Jaya Yogyakarta.
Panday, R., Wibowo, A., & Mardiah, S. (2019). Analisis Technology Readiness Acceptance Penggunaan Komputer dan Teknologi Informasi Pada Manajemen Proyek Kontraktor. Jurnal Ilmiah Manajemen Ubhara, 6(1), 33-44.
Parasuraman, A. (2000). Technology Readiness Index (Tri): A Multiple-Item Scale to Measure Readiness to Embrace New Technologies. Journal of Service Research, 2(4), 307-320.
Sari, A. P., & Syamsuddin, M. A. (2017). Analisis Faktor End-User Computing Satisfaction Terhadap Kepuasan Pengguna: Studi Kasus Kantor Pelayanan Pajak Madya Balikpapan. Jurnal Pajak Indonesia, 1(2), 92-101.
Stefanovic, D., Marjanovic, U., Delić, M., Culibrk, D., & Lalic, B. (2016). Assessing the success of e-government systems: An employee perspective. Information & Management, 53(6), 717-726.
Sutanto, Y. (2015). Analisis Kepuasan Pengguna Website Manajemen Informatika dengan Metode EUCS Berbasis CMS. Informatika, 2(1).
Suzanto, B., & Sidharta, I. (2015). Pengukuran End-User Computing Satisfaction Atas Penggunaan Sistem Informasi Akademik. Jurnal Ekonomi, Bisnis & Entrepreneurship, 9(1), 16-28.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User Acceptance of Information Technology: Toward a Unified View. MIS Quarterly, 27(3), 425-478.
Yamin, S., & Kurniawan, H. (2011). Generasi Baru Mengolah Data Penelitian dengan Partial Least Square Path Modeling. Jakarta: Salemba Infotek.
Yulianingsih, E. (2016). Analisis Kepuasan Terhadap Penggunaan E-Learning Menggunakan Technology Acceptance Model dan End User Computing Satisfaction. Jurnal Ilmiah Matrik, 18(1), 27-42.
Downloads
Published
Issue
Section
License
Please find the rights and licenses in Teknologi: Jurnal Ilmiah Sistem Informasi. By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author(s)' Warranties
The author warrants that the article is original, written by stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User/Public Rights
Register's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Register permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Register on distributing works in the journal and other media of publications. Unless otherwise stated, the authors are public entities as soon as their articles got published.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
Copyright and other proprietary rights relating to the article, such as patent rights,
The right to use the substance of the article in own future works, including lectures and books,
The right to reproduce the article for own purposes,
The right to self-archive the article (please read out deposit policy),
The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Register: Jurnal Ilmiah Teknologi Sistem Informasi).
5. Co-Authorship
If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Register will not be held liable for anything that may arise due to the author(s) internal dispute. Register will only communicate with the corresponding author.
6. Royalties
Being an open accessed journal and disseminating articles for free under the Creative Commons license term mentioned, author(s) aware that Register entitles the author(s) to no royalties or other fees.
7. Miscellaneous
Register will publish the article (or have it published) in the journal if the article’s editorial process is successfully completed. Register's editors may modify the article to a style of punctuation, spelling, capitalization, referencing and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.
